Delivery

We will endeavour to deliver all products you have ordered within the time period specified on your Confirmation Email. All orders will be delivered to the shipping address indicated on the order. All orders are shipped by Royal Mail recorded delivery (UK and Overseas). Delivery charges vary according to the size and destination of the order, your delivery will be charged as priced on your order.Delivery charges are composed of a set fee + a variable cost depending on the service selected and the total weight of the order:

UK standard£2 + £0.3 per 100g
UK express£5 + £0.3 per 100g
Europe£5 + £0.5 per 100g
All other destinations£8 + £0.8 per 100g

All order exceeding £200 will be delivered free of charge (UK and Europe only) as a thank you for your commitment to the brand.

Product accuracy

All descriptions of our products are intended to be as accurate as possible. However colours shown on this website depend on your monitor and may not be the exact colours of the garments you receive.

Returns

If you are not satisfied with your order, please return it by recorded delivery to the address below, stating the reason for your return.

Credau LLP
PO Box 57432
London E5 8GY

We will be happy to exchange or refund goods returned in their original condition and packaging (together with any original documentation) within 14 days of the shipping date.Refund will only cover postage of faulty or damaged garments.Please check our sizing guide to avoid return for incorrect size ordering.We reserve the right to refuse refund if we consider the claim abusive or unreasonable.